{"id":400,"date":"2025-07-22T01:23:50","date_gmt":"2025-07-22T01:23:50","guid":{"rendered":"https:\/\/koalaplayground.com\/?page_id=400"},"modified":"2025-08-20T01:24:02","modified_gmt":"2025-08-20T01:24:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/koalaplayground.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"400\" class=\"elementor elementor-400\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-733a2b35 e-flex e-con-boxed e-con e-parent\" data-id=\"733a2b35\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4c3692f8 e-con-full e-flex e-con e-child\" data-id=\"4c3692f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4544f478 e-con-full e-flex e-con e-child\" data-id=\"4544f478\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63cbd09e elementor-widget elementor-widget-heading\" data-id=\"63cbd09e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd696f7 e-transform elementor-widget elementor-widget-heading\" data-id=\"3cd696f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2ea98 elementor-widget elementor-widget-text-editor\" data-id=\"bd2ea98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find answers to frequently asked questions about Koalaplayground indoor children&#8217;s play equipment, especially in the field of playcafe, as well as our trampoline parks and ninja courses.<\/p><p>We hope that this information is helpful to you. If you would like to know more about <span style=\"color: #ff9900;\"><strong><a style=\"color: #ff9900;\" href=\"https:\/\/koalaplayground.com\/who-we-are\/\">our company<\/a><\/strong><\/span> or <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/koalaplayground.com\/shop\/\"><strong>our products<\/strong><\/a><\/span>, please do not hesitate to <a href=\"https:\/\/koalaplayground.com\/contact\/\"><strong><span style=\"color: #ff9900;\">contact us<\/span><\/strong><\/a>. We will be happy to help you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb8c95c elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"6fb8c95c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ba448ff e-con-full e-flex e-con e-child\" data-id=\"2ba448ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3da53faa elementor-widget elementor-widget-image\" data-id=\"3da53faa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/Free-design-of-playground-project.webp\" class=\"attachment-medium_large size-medium_large wp-image-845\" alt=\"Free design of playground project\" srcset=\"https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/Free-design-of-playground-project.webp 512w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/Free-design-of-playground-project-300x300.webp 300w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/Free-design-of-playground-project-150x150.webp 150w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/Free-design-of-playground-project-100x100.webp 100w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5320b38b e-flex e-con-boxed e-con e-parent\" data-id=\"5320b38b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5153532b e-con-full e-flex e-con e-child\" data-id=\"5153532b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6fb16f4e e-con-full e-flex e-con e-child\" data-id=\"6fb16f4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52395de5 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"52395de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69ef291f2e4d3\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-52395de5\">\n                        <a href=\"#collapse-a5f87cf69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a5f87cf69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-a5f87cf69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">What services does Koalaplayground provide?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a5f87cf69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Koalaplayground (Wenzhou Leya Amusement Equipment Co., Ltd.) is committed to providing high-quality, innovative indoor children's play equipment to customers around the world. We not only manufacture top-notch amusement equipment that meets international safety standards (such as ASTM and EN), but also provide one-stop services:<\/p><ul><li><strong>Innovative design and customization:<\/strong> We have a professional design team that can provide customized 3D design solutions based on your site characteristics and unique needs, and even integrate cutting-edge technologies such as AR\/VR to create an immersive interactive experience.<\/li><li><strong>Excellent quality and safety assurance:<\/strong> We strictly follow international safety standards. All products are made of environmentally friendly, non-toxic, durable and high-quality materials, and have passed international safety certifications such as CE and ASTM to ensure that the equipment is safe and reliable.<\/li><li><strong>Full-process sales and after-sales support:<\/strong> Our excellent sales team provides 24-hour online pre-sales and after-sales services. At the same time, the experienced installation team can help you successfully complete the equipment installation and provide up to 2 years of quality assurance and regular maintenance services.<\/li><li><strong>Operational support and training:<\/strong> We provide comprehensive operational support, including opening guidance, staff training and marketing planning, to help your playground improve operational efficiency and brand competitiveness.<\/li><\/ul><p>Choosing Koalaplayground means choosing a commitment to the happy growth of children and the happiness of the family, giving you peace of mind.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-52395de5\">\n                        <a href=\"#collapse-602040669ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-602040669ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-602040669ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Is Koalaplayground&#039;s equipment safe? Does it comply with national or international standards?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-602040669ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-1-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, Koalaplayground's equipment is very safe and reliable, which is our core commitment. We know that children's safety is the top priority.<\/p><ul><li><strong>International Certification:<\/strong> Our products are manufactured in strict accordance with the quality standards of the European and American markets and have passed multiple international safety certifications such as CE, ASTM, etc. We ensure that all raw materials meet ASTM and EN safety standards.<\/li><li><strong>High-quality environmentally friendly materials:<\/strong> We insist on using environmentally friendly, non-toxic and durable materials to ensure the safety of products and the health of children from the source.<\/li><li><strong>Strict quality inspection:<\/strong> Each product undergoes strict quality inspection before leaving the factory to ensure that it meets the highest safety standards.<\/li><\/ul><p>If a specific country has other new standard requirements, we encourage buyers to inform us before purchasing so that we can follow and ensure that the product complies with local regulations.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-52395de5\">\n                        <a href=\"#collapse-2fe11dd69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2fe11dd69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-2fe11dd69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Can Koalaplayground arrange transportation?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2fe11dd69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-2-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, we offer comprehensive shipping services. We can help you arrange for the equipment to be shipped to your destination port or directly delivered to your designated address. We provide a <strong>one-stop shipping service<\/strong> so you don\u2019t have to worry about the logistics.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-52395de5\">\n                        <a href=\"#collapse-9b079ea69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9b079ea69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-9b079ea69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Does Koalaplayground include installation?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9b079ea69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-3-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>Koalaplayground<\/strong> offers a professional installation service. We have our own <strong>fully trained and experienced installation team<\/strong>. Of course, we also understand that some customers may wish to use their own installation team. In this case, we will provide detailed installation drawings and instructions. Please note that the installation fee will be calculated separately.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-52395de5\">\n                        <a href=\"#collapse-b90114669ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b90114669ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-b90114669ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">How do I place an order?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b90114669ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-4-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The process of placing an order is very simple and convenient:<\/p><ol><li><strong>Signing the contract:<\/strong> After confirming your design and quotation, we will sign a formal contract.<\/li><li><strong>Paying the deposit:<\/strong> A 50% deposit is usually required to start production of your fully custom product.<\/li><li><strong>Manufacturing:<\/strong> Our factory will produce according to your order.<\/li><li><strong>Paying the balance:<\/strong> Please pay the remaining balance before the equipment is shipped.<\/li><li><strong>Loading and delivery:<\/strong> After confirming the balance, we will arrange for the equipment to be loaded and delivered.<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-52395de5\">\n                        <a href=\"#collapse-17f984669ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-17f984669ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-17f984669ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">What are Koalaplayground&#039;s trade terms, payment methods and delivery times?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-17f984669ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-5-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>Trade Terms:<\/strong> We accept multiple trade terms, including EXW, FOB, CFR, CIF, DDU, DDP.<\/p><p><strong>Payment:<\/strong> Our regular payment method is 50% T\/T as deposit, and the balance to be paid before shipment. You can also choose Alibaba Trade Assurance service. We accept payment by Western Union, PayPal or cash.<\/p><p><strong>Delivery Time:<\/strong> The delivery time depends on the quantity and size you order, but usually our production time is 15 to 30 working days.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-52395de5\">\n                        <a href=\"#collapse-75d091b69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-75d091b69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-75d091b69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Can I have a customized design for my indoor playground?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-75d091b69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-6-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, based on your layout condition, ceiling height, and requirements, we can make your desired designs with diferent<br \/>activities.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-52395de5\">\n                        <a href=\"#collapse-25dfebe69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-25dfebe69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-25dfebe69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Will Koalaplayground charge me for designing my design?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-25dfebe69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-7-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Koalaplayground provides free custom 3D designs using our existing models. However, if you have special requirements that involve complex new model development, we may need to charge a design fee of $300-500 to ensure that both parties are serious about the project.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-52395de5\">\n                        <a href=\"#collapse-3e24cab69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3e24cab69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-3e24cab69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">What warranty and maintenance services does Koalaplayground provide?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3e24cab69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-8-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We offer a 2-year warranty on all our products. All Koalaplayground products are warranted to be free from defects for a period of five years from the date of purchase. During the warranty period, if a problem occurs when the buyer operates the device in accordance with the technical manual or the seller's instructions, the seller will provide a new part upon request (the buyer is responsible for shipping). You can view our <strong>warranty page<\/strong> for more information.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-52395de5\">\n                        <a href=\"#collapse-b01ce1f69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b01ce1f69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-b01ce1f69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Can I visit Koalaplayground\u2019s production facility?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b01ce1f69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-9-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Of course you are welcome! You can make an appointment with our sales department to visit our factory. In our sample room, you will see real samples of indoor playgrounds, trampoline parks with your own eyes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-10-52395de5\">\n                        <a href=\"#collapse-2b6aba469ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2b6aba469ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-2b6aba469ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Where is your factory located?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2b6aba469ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-10-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Our factory is located in Wenzhou LeYa Amusement Equipment Co., Ltd., which is located in Wenzhou City, Zhejiang Province. The nearest airport to us is Wenzhou Airport. It takes about 1 hour to fly from Wenzhou to Shanghai Airport and about 2 hours to fly to Guangzhou Airport.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-11-52395de5\">\n                        <a href=\"#collapse-209c19c69ef291f2e4d3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-209c19c69ef291f2e4d3\" aria-expanded=\"true\" aria-controls=\"Collapse-209c19c69ef291f2e4d3\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-arrow-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zm-143.6-28.9L288 302.6V120c0-13.3-10.7-24-24-24h-16c-13.3 0-24 10.7-24 24v182.6l-72.4-75.5c-9.3-9.7-24.8-9.9-34.3-.4l-10.9 11c-9.4 9.4-9.4 24.6 0 33.9L239 404.3c9.4 9.4 24.6 9.4 33.9 0l132.7-132.7c9.4-9.4 9.4-24.6 0-33.9l-10.9-11c-9.5-9.5-25-9.3-34.3.4z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-arrow-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm143.6 28.9l72.4-75.5V392c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V209.4l72.4 75.5c9.3 9.7 24.8 9.9 34.3.4l10.9-11c9.4-9.4 9.4-24.6 0-33.9L273 107.7c-9.4-9.4-24.6-9.4-33.9 0L106.3 240.4c-9.4 9.4-9.4 24.6 0 33.9l10.9 11c9.6 9.5 25.1 9.3 34.4-.4z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">How do I become a Koalaplayground agent in my country?<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-209c19c69ef291f2e4d3\" class=\" show collapse\" aria-labelledby=\"primaryHeading-11-52395de5\" data-parent=\"#accordion-69ef291f2e4d3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you are interested in becoming our agent, you need to:<\/p><p><strong>Market research:<\/strong> Submit a market research report on our products in your country.<\/p><p><strong>Set goals:<\/strong> We will set annual sales targets for you to achieve.<\/p><p><strong>Sign a contract:<\/strong> After both parties confirm and reach an agreement, we will review and sign the agency agreement.<\/p><p>We look forward to developing together with global partners and bringing happiness to more children!<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What services does Koalaplayground provide?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Koalaplayground (Wenzhou Leya Amusement Equipment Co., Ltd.) is committed to providing high-quality, innovative indoor children's play equipment to customers around the world. We not only manufacture top-notch amusement equipment that meets international safety standards (such as ASTM and EN), but also provide one-stop services:<\/p><ul><li><strong>Innovative design and customization:<\/strong> We have a professional design team that can provide customized 3D design solutions based on your site characteristics and unique needs, and even integrate cutting-edge technologies such as AR\/VR to create an immersive interactive experience.<\/li><li><strong>Excellent quality and safety assurance:<\/strong> We strictly follow international safety standards. All products are made of environmentally friendly, non-toxic, durable and high-quality materials, and have passed international safety certifications such as CE and ASTM to ensure that the equipment is safe and reliable.<\/li><li><strong>Full-process sales and after-sales support:<\/strong> Our excellent sales team provides 24-hour online pre-sales and after-sales services. At the same time, the experienced installation team can help you successfully complete the equipment installation and provide up to 2 years of quality assurance and regular maintenance services.<\/li><li><strong>Operational support and training:<\/strong> We provide comprehensive operational support, including opening guidance, staff training and marketing planning, to help your playground improve operational efficiency and brand competitiveness.<\/li><\/ul><p>Choosing Koalaplayground means choosing a commitment to the happy growth of children and the happiness of the family, giving you peace of mind.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is Koalaplayground&#039;s equipment safe? Does it comply with national or international standards?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, Koalaplayground's equipment is very safe and reliable, which is our core commitment. We know that children's safety is the top priority.<\/p><ul><li><strong>International Certification:<\/strong> Our products are manufactured in strict accordance with the quality standards of the European and American markets and have passed multiple international safety certifications such as CE, ASTM, etc. We ensure that all raw materials meet ASTM and EN safety standards.<\/li><li><strong>High-quality environmentally friendly materials:<\/strong> We insist on using environmentally friendly, non-toxic and durable materials to ensure the safety of products and the health of children from the source.<\/li><li><strong>Strict quality inspection:<\/strong> Each product undergoes strict quality inspection before leaving the factory to ensure that it meets the highest safety standards.<\/li><\/ul><p>If a specific country has other new standard requirements, we encourage buyers to inform us before purchasing so that we can follow and ensure that the product complies with local regulations.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can Koalaplayground arrange transportation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we offer comprehensive shipping services. We can help you arrange for the equipment to be shipped to your destination port or directly delivered to your designated address. We provide a <strong>one-stop shipping service<\/strong> so you don\u2019t have to worry about the logistics.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does Koalaplayground include installation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Koalaplayground<\/strong> offers a professional installation service. We have our own <strong>fully trained and experienced installation team<\/strong>. Of course, we also understand that some customers may wish to use their own installation team. In this case, we will provide detailed installation drawings and instructions. Please note that the installation fee will be calculated separately.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I place an order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The process of placing an order is very simple and convenient:<\/p><ol><li><strong>Signing the contract:<\/strong> After confirming your design and quotation, we will sign a formal contract.<\/li><li><strong>Paying the deposit:<\/strong> A 50% deposit is usually required to start production of your fully custom product.<\/li><li><strong>Manufacturing:<\/strong> Our factory will produce according to your order.<\/li><li><strong>Paying the balance:<\/strong> Please pay the remaining balance before the equipment is shipped.<\/li><li><strong>Loading and delivery:<\/strong> After confirming the balance, we will arrange for the equipment to be loaded and delivered.<\/li><\/ol>\"}},{\"@type\":\"Question\",\"name\":\"What are Koalaplayground&#039;s trade terms, payment methods and delivery times?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Trade Terms:<\/strong> We accept multiple trade terms, including EXW, FOB, CFR, CIF, DDU, DDP.<\/p><p><strong>Payment:<\/strong> Our regular payment method is 50% T\/T as deposit, and the balance to be paid before shipment. You can also choose Alibaba Trade Assurance service. We accept payment by Western Union, PayPal or cash.<\/p><p><strong>Delivery Time:<\/strong> The delivery time depends on the quantity and size you order, but usually our production time is 15 to 30 working days.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I have a customized design for my indoor playground?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, based on your layout condition, ceiling height, and requirements, we can make your desired designs with diferent<br \/>activities.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Will Koalaplayground charge me for designing my design?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Koalaplayground provides free custom 3D designs using our existing models. However, if you have special requirements that involve complex new model development, we may need to charge a design fee of $300-500 to ensure that both parties are serious about the project.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"What warranty and maintenance services does Koalaplayground provide?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We offer a 2-year warranty on all our products. All Koalaplayground products are warranted to be free from defects for a period of five years from the date of purchase. During the warranty period, if a problem occurs when the buyer operates the device in accordance with the technical manual or the seller's instructions, the seller will provide a new part upon request (the buyer is responsible for shipping). You can view our <strong>warranty page<\/strong> for more information.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I visit Koalaplayground\u2019s production facility?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Of course you are welcome! You can make an appointment with our sales department to visit our factory. In our sample room, you will see real samples of indoor playgrounds, trampoline parks with your own eyes.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where is your factory located?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our factory is located in Wenzhou LeYa Amusement Equipment Co., Ltd., which is located in Wenzhou City, Zhejiang Province. The nearest airport to us is Wenzhou Airport. It takes about 1 hour to fly from Wenzhou to Shanghai Airport and about 2 hours to fly to Guangzhou Airport.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I become a Koalaplayground agent in my country?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you are interested in becoming our agent, you need to:<\/p><p><strong>Market research:<\/strong> Submit a market research report on our products in your country.<\/p><p><strong>Set goals:<\/strong> We will set annual sales targets for you to achieve.<\/p><p><strong>Sign a contract:<\/strong> After both parties confirm and reach an agreement, we will review and sign the agency agreement.<\/p><p>We look forward to developing together with global partners and bringing happiness to more children!<\/p>\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c74fef e-grid e-con-full e-con e-child\" data-id=\"2c74fef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0cf2a elementor-widget elementor-widget-image\" data-id=\"2a0cf2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"119\" src=\"https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/image-2-1024x152.webp\" class=\"attachment-large size-large wp-image-70\" alt=\"\" srcset=\"https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/image-2-1024x152.webp 1024w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/image-2-300x45.webp 300w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/image-2-768x114.webp 768w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/image-2.webp 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bba932e elementor-widget elementor-widget-image\" data-id=\"bba932e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"134\" src=\"https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/12631751725968_.pic_-1024x172.webp\" class=\"attachment-large size-large wp-image-69\" alt=\"\" srcset=\"https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/12631751725968_.pic_-1024x172.webp 1024w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/12631751725968_.pic_-300x50.webp 300w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/12631751725968_.pic_-768x129.webp 768w, https:\/\/koalaplayground.com\/wp-content\/uploads\/2025\/07\/12631751725968_.pic_.webp 1144w\" sizes=\"(max-width: 800px) 100vw, 800px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our FAQs Here you will find answers to frequently asked questions about Koalaplayground indoor children&#8217;s play equipment, especially in the field of playcafe, as well as our trampoline parks and ninja courses. We hope that this information is helpful to you. If you would like to know more about our company or our products, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-400","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/pages\/400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/comments?post=400"}],"version-history":[{"count":43,"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/pages\/400\/revisions"}],"predecessor-version":[{"id":1698,"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/pages\/400\/revisions\/1698"}],"wp:attachment":[{"href":"https:\/\/koalaplayground.com\/de\/wp-json\/wp\/v2\/media?parent=400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}